7 Day Guarantee Terms & Conditions

 

1. Guarantee Period

Our 7-day money-back guarantee is valid for 7 calendar days from the date of purchase.

2. Eligibility Criteria

To qualify for the money-back guarantee, you must have completed at least 50% of the paid course. This demonstrates your attempt to engage with the course content.

3. How to Request a Refund

If you meet the eligibility criteria and wish to request a refund, please contact our support team with your purchase details and course progress information.

4. Refund Process

Upon verification of your eligibility, we will process your refund within 10 business days. The refund will be credited back to your original payment method.

5. Exclusions

The money-back guarantee does not apply to:

  • Courses purchased with a discount or promotional offer.
  • Users who have violated our terms of service.

6. Changes to Terms

We reserve the right to modify or terminate this guarantee at any time without prior notice.

Frequently Asked Questions

  1. What is the purpose of the 50% completion requirement?
    • This requirement ensures that users have made a genuine effort to engage with the course content before requesting a refund.
  2. How do I know if I have completed 50% of the course?
    • You can track your progress within the course dashboard in the app.
  3. What if I am just under the 50% completion mark?
    • Unfortunately, to qualify for the refund, you must meet the 50% completion requirement exactly.
  4. Can I get a refund if I change my mind after purchasing the course?
    • Yes, as long as you request the refund within 7 days of purchase and have completed at least 50% of the course.
  5. How will I receive my refund?
    • Refunds will be processed to your original payment method within 10 business days after approval.